A single task is work that takes 1 hour or less to complete. 

  • 1x task up to 1 hour
  • Standard response time
  • 2 business day turn around
  • Tasks never expire

An example of this would be: Help with pictures, setting up your navigation menu, editing store settings, help with products and product collections.

Example of work that does not count as a single task.

  • Full page re-design
  • Installing custom apps
  • Copywriting
  • Setting up your domain
  • Creating complex forms

If you are not sure, please send us a message.